Terms of Service

TechnoBuilders Repair AI (TAICOS)
Version 1.0  |  Effective: 10 September 2026

1. Who we are, and what this agreement is

TechnoBuilders Network and Data Solution (“TechnoBuilders”, “we”, “us”), a business registered with the Department of Trade and Industry of the Philippines, operates TAICOS — an AI repair-diagnostics and shop-management platform at repairbot.technobuilders.tech.

These Terms govern your use of TAICOS. By creating an account or using the service you accept them. If you do not accept them, do not use the service.

Two other documents form part of this agreement and are incorporated by reference:

2. What TAICOS is — and what it is not

TAICOS is software. We provide a platform that generates repair diagnoses from a knowledge base, sources parts from supplier and distributor data, and helps you record jobs, quotes, customers and inventory.

We do not perform repairs. TechnoBuilders does not carry out inspection, installation, servicing or repair work, does not attend sites, does not supply parts, and does not employ or supervise the technicians who use TAICOS. Every repair is performed by you or by the shop you engage, on your own responsibility.

3. Professional responsibility — read this section

This is the most important part of these Terms, and it reflects what the platform itself tells you in every report.

3.1 Decision support only

A TAICOS diagnosis, report, recommendation, part suggestion or price estimate is decision support: a professional opinion generated from a knowledge base, not an instruction, a certification, or a guarantee of outcome. The attending technician is responsible for the work, for their own judgement, and for the safety and fitness of anything they repair or return to service.

3.2 Verify against the equipment’s own documentation

Torque figures, clearances, voltages, pinouts, fuel ratios, setpoints, refrigerant charges, component values and fault codes are specific to a make, model, year, market and firmware level. TAICOS content states the method; the manufacturer’s service information for that exact unit states the numbers. Never work to a value carried across from a different machine, and never work to a value you have not verified against the unit’s own documentation.

3.3 Licensed and regulated work

Some work may only lawfully be performed by a licensed or accredited person. TAICOS does not qualify anyone to do it and does not substitute for that licence. This includes, without limitation: electrical installation and panel-board work under the Philippine Electrical Code; boiler and pressure-vessel operation and repair under the Occupational Safety and Health Standards; refrigerant handling; fire-protection systems and fire pumps; lift and escalator work; and encrypting PIN pad or payment-device work governed by PCI PIN rules. Where the platform tells you to stop and escalate, stop and escalate.

3.4 Safety

Repair work carries risk of injury and death — electrical, mechanical, thermal, chemical and gas. You are responsible for isolation, lock-out, personal protective equipment, ventilation and safe working practice. Do not rely on TAICOS to identify every hazard present in front of you.

4. Accounts

5. Plans, billing and cancellation

TAICOS offers a free tier and paid plans. Current plans, inclusions and prices are shown in the application and may change; changes to price take effect from your next billing period.

6. Acceptable use

You agree not to:

7. Your content and your customers’ data

You keep ownership of what you enter — your jobs, customers, quotes, inventory and uploads. You grant us only the licence needed to operate the service for you: to store it, process it, display it back to you, and transmit it to the providers listed in the Privacy Policy.

When you enter a customer’s name, number or photograph, you are the controller of that information and we are your processor. You are responsible for having a lawful basis to collect it and for telling that person it is being recorded. See section 1.2 of the Privacy Policy.

We may use anonymous, non-identifying information about how faults are diagnosed and resolved to improve the platform. This contains no names, contact details, serial numbers or raw logs.

8. Partner API access

Where we issue API credentials:

9. Repair Passport

A Repair Passport is a record of work that you issue and you attest to. Anyone holding the link can read it without logging in — that is its purpose.

10. Our content

The platform, its software, and the knowledge base and frameworks we author remain ours or our licensors’. You may use TAICOS output in your own repair work, quotations and customer records. You may not republish the knowledge base, sell it, or use it to build a competing product.

Reference material in the knowledge base is drawn from manufacturer documentation, technical publications and public sources, and remains the property of its owners. It is provided for diagnostic reference. Where you need a manufacturer’s specification, obtain it from the manufacturer.

11. Availability

We aim to keep TAICOS available, but we do not guarantee uninterrupted service. The platform may be unavailable for maintenance, upgrades, provider outages or events outside our control. We do not offer a service-level guarantee on any plan. Where the platform is unavailable for an extended period within a paid cycle, section RP-08 of the Refund Policy applies.

Some features depend on third-party providers — AI processing, SMS delivery, payment processing, parts and distributor data, mapping and search. If a provider fails or changes its terms, the feature that depends on it may be degraded, changed or withdrawn.

12. Suspension and termination

You may stop using TAICOS at any time, cancel a subscription before the next billing date, and request deletion of your account under section 11 of the Privacy Policy.

We may suspend or terminate an account where there is a breach of these Terms, misuse, fraud, non-payment, a legal requirement, or a risk to other users or to the platform. Where circumstances allow we will tell you first and give you an opportunity to correct the problem. For a serious breach — including safety-system defeat, fraud, or an attempt to reach another user’s data — suspension may be immediate.

On termination, your right to use the service ends. Refunds, if any, follow the Refund Policy; accounts closed for breach are not refunded (RP-09).

13. Disclaimers

To the fullest extent permitted by Philippine law, TAICOS is provided “as is” and “as available”. We do not warrant that a diagnosis will be correct, that a recommended part will fit or be available at a stated price, that supplier or distributor information is current, or that the platform will meet your requirements.

Parts availability, pricing and stock shown from third-party sources are indicative and change without notice. Verify before ordering.

14. Limitation of liability

To the fullest extent permitted by Philippine law:

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, for fraud, or under the Consumer Act of the Philippines (RA 7394).

15. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your use of TAICOS in breach of these Terms, from work you perform, from a record you issue, or from personal information you enter without a lawful basis.

16. Changes to these Terms

We may update these Terms. We will change the version and effective date above and notify active users in the application. Material changes take effect no earlier than 15 days after notice. Continued use after that means you accept the updated Terms. Changes do not apply retroactively to a billing period already paid.

17. Governing law and disputes

These Terms are governed by the laws of the Republic of the Philippines.

If something goes wrong, contact us first at support@technobuilders.tech — most matters are resolved faster that way than through a formal process. If we cannot resolve it, the courts of Naga City, Camarines Sur have jurisdiction, without prejudice to any right you have as a consumer to bring the matter before the Department of Trade and Industry (DTI), the National Privacy Commission for a data-privacy matter, or another competent authority.

18. General

19. Contact

TechnoBuilders Network and Data Solution
TechnoBuilders Repair AI (TAICOS)
M Plaza, Naga City, Camarines Sur, Philippines
Email: support@technobuilders.tech
Phone: +63 917 118 1611
repairbot.technobuilders.tech