🔧 TAICOS Diagnostic Tools

1. Identify the device — PC, phone, router, appliance. You'll pick this in TAICOS.
2. Get the data — run a collector script below, or grab the logs manually (both covered further down).
3. Open TAICOS and switch the mode to Software Fault.
   Not the default Diagnose mode — Software Fault is the one built for logs, crash dumps and error output.
4. Paste the data into the message box, or attach the file with the 📊 button.
5. Add context in the same message — brand, model, and what the customer reports. This sharpens the diagnosis a lot.
6. Read the diagnosis — root cause with likelihood, what to check next with expected values, and fixes in order. Ask follow-up questions in the same chat.

Windows — nothing to install

Right-click the downloaded file → Run with PowerShell. If it is blocked, open PowerShell and run:

powershell -ExecutionPolicy Bypass -File taicos-pc-check.ps1

Run it from an Administrator PowerShell window for disk health and event logs. The report is copied to your clipboard automatically — just paste into TAICOS.

Windows / Linux / macOS — needs Python

python3 taicos_pc_check.py

Optional for more detail: pip install psutil and install smartmontools. On Linux/macOS run with sudo to read disk health. Copy the printed report and paste it into TAICOS.

💽 Hard drive health (SMART)

The single most useful thing for a slow, freezing or non-booting PC.

• Windows: install CrystalDiskInfo (free) → Edit → Copy → paste into TAICOS.
• Linux/macOS: sudo smartctl -a /dev/sda → copy the output.

🪟 Windows crashes / BSOD / driver errors

• Attach the file: Event Viewer → Windows Logs → System → Save All Events As… → .evtx → attach with 📊 in TAICOS.
• Or as text:

  wevtutil qe System /q:*[System[(Level=1 or Level=2)]] /c:50 /f:text /rd:true

• Battery wear: powercfg /batteryreport → open the HTML it creates → paste the capacity figures.

📱 Android

1) On the phone: Settings → About phone → tap Build Number 7 times to unlock Developer Options, then Settings → Developer Options → turn on USB debugging. 2) On the PC: install adb if you don't have it — download Platform-Tools from developer.android.com/tools/releases/platform-tools, unzip, open a command prompt in that folder. 3) Connect the phone by USB, run adb devices, and tap Allow on the phone's authorization popup (no popup or "unauthorized" = replug and check the phone screen). 4) Then:

adb logcat -d > logs.txt

Attach logs.txt, or paste the crash section. For a bootloop, capture during boot:

adb logcat -b all -d > bootlog.txt

🍎 iPhone / iPad

Settings → Privacy & Security → Analytics & Improvements → Analytics Data. Find the entry named after the app, or one starting panic-full, share it, and attach the .ips file with 📊.

🌐 Router / IoT / embedded

• Router admin page → System Log / Diagnostics → copy the text.
• Serial console output — paste directly.
• MQTT or cloud API error responses — paste the JSON.

The log tells TAICOS what failed. These tell it what to do about it:

• Brand and model — "Lenovo IdeaPad 3", "Honda Click 125i", "Notifier NFS2-3030"
• What the customer reports — "freezes after 10 minutes", "won't boot past logo"
• When it started and anything that changed — update, power cut, drop, water
• What you already checked — so you don't get told to redo it

Attach button (📊): .csv .txt .log .sor .ips .evtx

Or just paste — any log, error code, stack trace, crash summary or scan output. Long logs are fine; TAICOS keeps the start and the failure at the end.

Got your data? Open TAICOS, pick the device, switch to Software Fault mode, and paste it in.